Update - After posting the original message above Steger sent me a new pair of boots. It is worth noting that once my issue was escalated high enough, I received great customer service.
this store can be pricey but you know what, its worth every dime! 10/10 recommend this place to anyone with feet. If you dont have feet, then anyone with hands. If you dont have either, thats okay youre awesome, and the good news is they sell hats. Shop here!!
Great boot, terrible quality. I got a pair of Camuks Extreme for Christmas 5 years ago and at first, I thought they were the best boots ever. Until the following hunting season when both seams, where the buckles attach, ripped. I got them fixed but then the next couple years I started noticing small holes in the outside of the camo upper. I dealt with it until finally one of the straps wore completely through. Then last year I was walking my dog and a stick (I think) poked through rubberized moose hide. This year I asked for a patch for the moose hide so at least my feet would stay dry. They sold me a patch for ten dollars, except it wasn’t for the moose hide, it was for the cloth upper. Then they informed me that they do not sell moose hide patches. I wish these boots would hold up but they simply aren’t worth the $260 that they are charging. They are literally coming apart at the seams.
I purchased a pair of Black Traditional Muklucks for my wife, Christmas present, and sadly she admitted she probably would not wear them as much as she would like vs. her current favorite pair of boots. Husband Christmas Present Fail! I won't go into details, but the boots looked and felt fantastic, and it pained me to return them; the reason why I'm writing this review is to bring to note how fantastic and simple the return policy is. Angie, whom I spoke too was pleasant and courteous. If my wife changes her mind on her footwear, Steger is the first place I'll go; and when my current boots need replacing; I plan on getting a pair of these for myself; primarily because of how quality they felt/looked in hand. Thank you.
I purchased my first pair of Steger Mukluks a few years ago and it really was beneficial to buy them at the Ely store. They help you with the fit, show you how to lace them and tell you how to care for them. My first pair was the Terra Mukluks - so cute. I now also own two pair or Tracker Mocs and the tall chestnut Queticos. The Trackers are perfect for summer - I can wear Steger's year round! The Queticos are perfect for snow shoeing.
Great service and an excellent product!
Steger Mukluks is a US Shoe Store based in Ely, Minnesota. Steger Mukluks is located at 33 E Sheridan St, Ely, MN 55731, USA.
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